If you need more help setting up your device or using Company Portal, contact your support person. This article lists common errors, their causes, and steps to resolve them. If you're an IT administrator and run into problems while enrolling devices, see Troubleshooting Windows device enrollment problems in Microsoft Intune. Sign in with your work or school credentials.įor a non-exhaustive list of error messages and resolutions, see Troubleshoot Windows 10/11 device access. Company Portal doesn't support these versions, so setup is done in the Settings app. Enroll Windows 10, version 1511 and earlier deviceĮnroll devices running Windows 10, version 1511 and earlier. For more information about syncing, see Sync your Windows device manually. On the Setting up your device screen, select Go.Īfter setup is complete, return to the Connect to work screen and select Next > Done to exit setup.Īfter enrolling, if you have trouble accessing work or school things, try syncing your device. If you're using the Company Portal website, the prompt may open in a new window. When prompted to, sign in with your work or school account again. On the Connect to work screen, select Connect. On the Set up your device screen, select Next. Open Company Portal and sign in with your work or school account. Use Intune Company Portal to enroll devices running on Windows 10, version 1607 and later, and Windows 11. Sign on to the Company Portal website with your work or school credentials.Įnroll Windows 10, version 1607 and later device. Install the app from the Microsoft Store.Devices running Windows 7 or 8.1 must enroll through the Company Portal website. You can enroll Windows 10/11 devices through the Intune Company Portal website or app.
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